Privacy policy

Effective date: October 12, 2026

Who we are

2Down Services, LLC, Battle Ground, WA 98604. Reach us at 2downsvc.office@gmail.com.

What we collect

Quote requests

When you request a quote, the form asks for your name, a phone number or email address, your city, the service you need, your timing, and any notes you add. We use it to reply and schedule work. The site keeps a timestamp when a request is delivered so the private dashboard can report a total. That counter does not store your name, contact details, location, service choice, or message.

Community nominations

When you make a community nomination, the form asks for your name and contact details, the nominee's name, their general location, what pavement work may be needed, and why you are nominating them. You may also provide the nominee's contact details. Please share those details only when they are public or you are comfortable providing them. We use nomination information to consider and follow up on community projects. The website does not store nomination content in its database. It is delivered to the 2Down email inbox.

Form protection

To prevent form abuse, the site temporarily keeps a protected, one-way code derived from your network address, the number of recent attempts, and timestamps. It does not store your network address itself or connect the code to your submission. Quote requests and community nominations use separate limits. Expired attempt records are removed automatically.

Analytics

If you accept analytics cookies, Google Analytics records which pages are opened, roughly where visitors are located, and what kind of device they used. It does not tell us who you are. If you decline, none of this is collected and no analytics script is loaded.

Website administrators

Site administrators sign in with a password. Its securely hashed form is stored in the website database, along with the email address for individual staff accounts. Password recovery uses a short-lived, single-use token stored only in hashed form and sends the link to the recovery email for that account. This applies only to staff, not visitors.

What we don't do

We don't sell your information. We don't share it for advertising. We don't run ad-tracking pixels. We don't send marketing email unless you ask us to.

Who else handles it

Running a website means other companies process some data on our behalf: Vercel for hosting and image storage, Neon for website content and staff sign-in, Resend for website email delivery, and Google for Analytics and the Gmail account that receives website email. Each has its own privacy policy.

Your choices

You can decline analytics cookies and still use every part of this site. Use the cookie choice control below to change your choice at any time.

To ask what we hold about you, or to have it deleted, email 2downsvc.office@gmail.com. Depending on where you live, you may have rights under laws such as the Washington My Health My Data Act or the Oregon Consumer Privacy Act.

Children

This site is for adults arranging pavement maintenance or making community nominations. It isn't directed at children and we don't knowingly collect information from them.

Changes

If this policy changes, we will update the effective date at the top. Questions go to 2downsvc.office@gmail.com.